Hi Jacob, I do not know who you are. I do not know your last name. All I know of you is that your are Jacob, and that you had called the Axis Bank customer care centre at 2.53PM today. Why am I writing all this to you? Well, you had been one of those good samaritans and had blocked my (lost) debit card. For the record, I hadn't even noticed that I had lost it, till I saw the message from Axis. Thank You so much Jacob! Thank you is an under statement I know. But I am not sure what else I can do. For, those were the only details the customer care had. They neither had your last name (then I would have stalked you online, of course merely to reach out to you), nor your phone number. Again, thank you Jacob. I feel indebted.